Thank you for visiting the College Board Privacy Statement, which applies to sites and mobile apps owned and operated by the College Board ("College Board," "We," "Us"), a mission driven, not-for-profit organization that connects students to college success and opportunity. This Statement explains how we use and protect the personally identifiable information you share with us when you use our sites and mobile apps. This Privacy Statement provides a comprehensive view of College Board privacy policies and practices while linking to other areas where you can learn even more.
You can also read our Privacy Principles, which guide our data privacy practices. We collect personally identifiable information from you to administer tests, connect you with scholarship programs and college opportunities, and for aggregated, anonymized research and educational efforts that help College Board, students, and educators. We don’t share your information without your permission and we tell you how we use it in this Privacy Statement and when we collect it from you.
Effective Date: May 10, 2022
Personally Identifiable Information Collected
You don’t need to create an online account to view most of our website, but you do need an account to register for tests, view and send scores, personalize your web experience, or use certain tools on our site.
Account Creation: When students create an online account, we ask for the following personally identifiable information: legal name (first, middle, last), preferred first name (optional—if you ask us to, we’ll use this name in messaging and communications with you), date of birth, high school, email address, mailing address, and mobile phone number (optional). Students can also give us a parent or guardian’s first and last name and email address to include parent or guardian information in Student Search Service, opt in to CC a Parent, or the parent newsletter. Do not share your preferred first name with us if you do not want your parent/guardian to see it. If you or your parent/guardian use any of the following products or services, then your parent/guardian will also see your preferred first name: CC a Parent email service, Student Search Service, CSS Profile, AP Potential™.
View Your Scores and Send Score Reports: To view your scores and request score sends, you need to create a student account with the personally identifiable information noted above.
Test Registration: We ask for the following information when you register for a College Board test: legal name (first, middle, last), mailing address, phone number, date of birth, gender, race/ethnicity (optional), high school name, date of expected high school graduation, grade level, email address, and student ID (for ACCUPLACER, AP, PSAT/NMSQT). If your school participates in SAT School Day or PSAT-related test administration and/or bulk registration processes for these tests, the College Board may receive your personal information, including (depending on the school) first name, last name, gender, race/ethnicity, date of birth, student ID, and mailing address from your school. This information will be kept secure and added to your College Board record to be used for score reporting purposes, as well as the other purposes outlined in the applicable student registration booklet, registration materials, answer sheet instructions, and this Privacy Statement. Military personnel registering for a CLEP exam are also required to supply their Social Security number. To process your SAT registration payment, credit card information will be collected and processed by a third-party payment processor. For online SAT registration, a photo is required. To read the privacy statements and testing policies for a specific test, please also read the applicable Program-Specific Privacy Policies.
AP and Pre-AP Classroom: Our AP and Pre-AP in-classroom platform gives AP and Pre-AP students and teachers resources to use in the classroom. In contrast to most other College Board products, assessments, and services available to students through their online College Board accounts, students access AP and Pre-AP Classroom as students in a class. To learn more, go to AP Central.
SAT Score Cancellation Appeals: If you’re appealing a score cancellation, you can submit related information to us that may include personally identifiable information.
Voluntary Student Search Service: If you decide to opt in to our voluntary Student Search Service (“Search”), we will share information about you that you provide to College Board (including without limitation your name, address, email, date of birth, the high school you attend, your expected graduation year, score ranges on SAT, AP, or PSAT 10 and PSAT/NMSQT tests, questionnaire responses, and information you provide on the College Board college planning website, BigFuture) with participating accredited colleges, universities, nonprofit scholarship programs, and nonprofit educational organizations (“Education Organizations”). More information is available at http://studentsearch.collegeboard.org/.
Education Organizations will use this information to send you (and your parent/guardian if they have opted in) email and postal mail informing you about their educational, financial aid, and scholarship opportunities. Being contacted by Education Organizations doesn’t mean you have been admitted. You must apply to be considered for admission. Education Organizations pay a license fee to College Board to license (use) your information. College Board uses these license fees to help support its mission-driven work. Students and parents/guardians do not pay a fee for Search. Education Organizations may only use your information for the purpose of sending you information about their opportunities. They may not share your information with others except their contractors such as direct mail service providers, and they may only keep your information for a limited time.
Student Data Questionnaire: The optional Student Data Questionnaire may be completed at the time a student registers for or takes the PSAT 10, PSAT/NMSQT, or SAT and is used for College Board research, test validity purposes, and by eligible colleges and scholarship programs to start conversations with students who opted in to Student Search Service. Students can choose to complete or skip questions; information is collected about grades, interests, intended major, and college plans. To see the types of questions on the Student Data Questionnaire that are shared if you opted in to Student Search Service, go to the Student Search Service page.
Services for Students with Disabilities (SSD): Students and parents generally work with their school to request accommodations and provide information to College Board. When requesting accommodations online, schools must certify they have parental consent from the parent/guardian of any student under 18 to provide information and must keep this information in their records. When a paper Student Eligibility Form is used to request accommodations, the parent/guardian must indicate on the form they consent to the request/release of information. Students 18 and over may sign the forms themselves. Visit our Services for Students with Disabilities page to learn more.
English Learner (EL) Supports: Students requesting EL supports must demonstrate their EL status. Students and parents generally work with their school to provide this information to College Board. For more information, visit our EL Testing Supports page.
College Lists/Connecting to Colleges: If you save a college list on BigFuture and opt in to the voluntary Student Search Service, we’ll make your college interests available to eligible colleges and universities so they can provide more personalized information to you. Colleges won’t know if you’ve applied to, or plan to apply to, any college on your list.
Career Finder™: Career Finder, a resource created by Roadtrip Nation® and College Board, recommends future careers based on student interests. If you log in to your College Board account and agree to share your PSAT/NMSQT and/or SAT scores with Roadtrip Nation, your occupational fit based on these scores is loaded into your College Board account. Roadtrip Nation operates the Career Finder website independently from College Board.
Pay for College: The Pay for College section of BigFuture offers tools and services that access current information about college costs, scholarships, financial aid applications, and college financing. When you apply to a higher ed institution and are directed to complete the College Scholarship Service Profile (“CSS Profile”) application, we collect the following information: first and last name, address, telephone number, date of birth, gender, anticipated graduation date, family financial information (such as income, assets, and tax information), citizenship, and Social Security number (only if tax returns are included). This information is only used to process the CSS Profile application on behalf of the college or institution you’re applying to. Please note that Scholarship Search results can be saved, but Parent Debt Calculator results can’t.
When you use the expected family contribution (EFC) calculator, we collect personally identifiable information to determine if you’re dependent or independent. You can save this information to your account, but we do not use it for other purposes.
When you use the net price calculator (NPC), we collect limited personally identifiable information to estimate the net cost of attending a specific college. You can save this information to your account, but we do not use it for other purposes.
BigFuture Days: College Board hosts free virtual events for high school students to connect directly with colleges. Students who have elected to participate in the Student Search Service are eligible to attend these virtual events and will be asked to provide their phone number so College Board can communicate with them about the event and the name and email of their parent or guardian so that their parent or guardian may participate in the event with them. Visit the BigFuture Days page to learn more.
Scholarships: The BigFuture Scholarships and Recognition Program guides students through the process of applying to college and rewards their efforts. Visit the BigFuture Scholarships page for more information about this program and how student data is collected and used. In addition to the information you share during the account creation process, we also use your PSAT/NMSQT and SAT score data to verify score improvements, and we may request proof of family income from students eligible for low-income scholarships.
College Board partners with certain state scholarship organizations to connect eligible students to scholarships from organizations in their state. When you take an SAT test, if you’re eligible, your information will be automatically provided to your state scholarship organization unless you choose to opt out by contacting [email protected] or Customer Service.
National Recognition Programs: The College Board National Recognition Programs create pathways to college for underrepresented students by awarding them academic honors and connecting them with universities across the country. We collect limited personal information to confirm your eligibility and administer the National Recognition Programs. The information you provide, and your recognition status, will be shared with your high school and may be shared with colleges and universities if you participate in our voluntary Student Search Service or to verify your recognition status. For more information visit https://satsuite.collegeboard.org/psat-nmsqt/scholarships-recognition/programs/overview.
Virtual College Advising: College Board partners with nationally recognized college access partners, including CollegePoint, Matriculate, Bottom Line, and UStrive, to connect you with free virtual college advising. Your information is only used to determine your eligibility and will not be shared with any third party without your consent. The decision to sign up for any of the programs you’re eligible for is completely up to you.
Engaging Parents: To encourage parents/guardians to get involved in their child’s educational choices we offer CC a Parent, which allows parents/guardians to receive copies of the important emails we send to students, and the parent newsletter. You can provide your parent/guardian’s first and last name and an email address if you decide to create an account. After your parent/guardian confirms, they’ll be copied on College Board emails you’ve signed up for, including reminders about upcoming dates and deadlines; SAT registration receipts, notifications, and admission tickets for test day; test center alerts; and score announcements. To protect the security of your College Board web account, we don’t send copies of username or password reminders to your parent/guardian. If you provide parent contact information and opt in to the Student Search Service, your parent/guardian will also be invited to include their name and email in the information shared with approved colleges and scholarship organizations and they may contact your parent directly.
Test Security: We may use methods and technology to capture and analyze images, video, or audio to ensure test security. See our Program-Specific Terms and Conditions for more information.
Education Professionals: Education professionals don’t need an online account to view most of the website but do need a College Board account to perform certain tasks or save personalized information. For example: ordering an AP Exam or PSAT/NMSQT test materials, registering for workshops, and requesting additional fee waivers. See our pages for education professionals for more information.
We collect the following personally identifiable information from professionals creating an online account: first name, last name, email address, school affiliation, and job function.
Test Coordinator Account Creation: Establishing yourself as a test coordinator for your school gives you the benefit of ordering testing materials online. When creating an online account, we collect first and last name, email address, phone number, and an alternate contact name from the school in case there are questions about an order. Test coordinators may also provide their work phone, fax number, and email address, which can be displayed on the public webpage for the school’s testing center.
Online Event Registration: If you register for a workshop, Summer Institute, meeting, or conference through the site, we may capture credit card information, the type of services or products ordered or purchased, and the order or purchase date.
Information Use and Disclosure
College Board uses your personally identifiable information to administer tests, send scores, connect you with colleges and scholarships, for educational efforts that help students and educators, and only discloses it as more fully described here.
Uses and disclosures include:
Operational Third Parties: Our operational third parties include, but are not limited to, Conduent, ETS® and their international affiliates, NCS Pearson, Inc., Cambium Assessment, Inc.™, Alorica, FolderWave, Inc., Recordsforce, Inc., Scholarship America, Okta, and The Hispanic Scholarship Fund for the purpose of administering testing services, producing and generating student score reports, processing CSS Profile applications, and administering scholarship and recognition programs. These organizations cannot relicense, sell, or otherwise repurpose the information.
Educational Reporting: We provide student information in accordance with our contracts and applicable international and domestic law to high schools, colleges, governmental departments of education, and the U.S. State Department for reporting purposes, and to state scholarship organizations for administering scholarships. Information collected from a school that is part of a student’s education record as defined by the Family Educational Rights and Privacy Act (FERPA) is only used and disclosed in accordance with our contracts and applicable law.
- AP Potential: Counselors, high school principals, district officials, and state department of education officials can access College Board’s AP Potential. This free, web-based tool allows schools to generate rosters of students likely to score a 3 or higher on a given AP Exam based on their performance on the PSAT 8/9, PSAT 10, PSAT/NMSQT, or SAT. Schools are not permitted to use this information to discourage participation in AP courses. Please visit the AP Potential site for more information.
- We send your scores and other information you provide during testing to your school and district. In addition, your scores may be sent to your state for educational, diagnostic, and/or reporting purposes. (Homeschooled students’ scores won’t be shared with the school that administers the test.) When you ask us to send your scores to colleges, or other organizations as designated by you on your registration, answer sheet, and/or via your College Board account, we send your scores and other information you provide during testing to those colleges and organizations.
- For CLEP, if you register using funding from DANTES, your school, or another entity, this information may also be reported to the party funding your exam fees. If the institution you send your scores to partners with other educational organizations, your scores and/or personally identifiable information may be shared with those specific educational organizations. You can ask your school administrators if your scores will be shared with any of these educational organizations.
Customer Service: To verify user identity during customer service calls and respond to specific requests, College Board works with a third-party service provider, Alorica, to provide customer service.
- We use outside companies to process credit cards and ship free or purchased goods. These companies have contractual requirements to protect personally identifiable information.
- We use an outside company to send email communications to our users. This company retains and stores personally identifiable information for the sole purpose of processing the email communications. They do not share, sell, or rent this information for any other purpose. Information shared with our email service provider includes: first and last name, address, date of birth, landline and/or mobile phone number, and email address.
- We use an outside company to assist with event registration and administration, including payment processing.
- To customize and/or personalize your website experience, including prefilling a test registration with stored personally identifiable information; fulfilling online purchase requests or other transactions performed on the site(s), including sharing relevant personally identifiable information with a College Board vendor so the vendor can complete purchases or transactions.
- To support operating, hosting, and enhancing our website(s), personally identifiable information may be accessed by contractors who work on programming and technical aspects of website operation. All contractors follow College Board confidentiality and privacy conditions.
Students with Disabilities (SSD): If you request a test accommodation for a disability through our Services for Students with Disabilities (SSD), we’ll use the information we collect from you to evaluate and respond to your request. We’ll also use your contact information to communicate with you and third parties (your school, doctors, etc.) if you authorize us to.
Fraud Prevention and Test Security: We may collect images or recordings to identify specific individuals for fraud prevention or test security. This information may be collected, stored, reviewed, and used for (1) identifying and/or investigating possible test security incidents; (2) collecting evidence in connection with possible test security incidents; and (3) enhancing test security. We will not use or disclose this information except as described above, as requested by law enforcement, and/or as reasonably necessary to protect the rights and property of College Board or third parties.
Research: Information is carefully used for
- Research conducted for College Board.
- Student participation in surveys and focus groups.
- Research and policy discussions (using deidentified and aggregated information).
- Identifying, developing, and offering products and services that help students transition from high school to college and for continuous improvement of our products and services.
- Research consistent with our mission conducted by third parties obligated to keep the information confidential and secure.
- For more information about our research, visit our Research page.
Access Organizations: These organizations help connect students with college planning activities and currently include Khan Academy®, College Advising Corps, and Chan Zuckerberg Initiative.
Test Preparation: When students opt in to link their College Board and Khan Academy accounts, they can use their scores from the SAT, PSAT/NMSQT, PSAT 10, and
PSAT 8/9 to generate a personalized study plan.
Career Finder: When a student logs in to their College Board account and agrees to share their PSAT/NMSQT and/or SAT scores, their occupational fit based on these assessment outcomes is loaded into their College Board account and shared with Roadtrip Nation.
Student Search Service: Student Search Service users—colleges, universities, nonprofit scholarship organizations, and nonprofit educational organizations—see studentsearch.collegeboard.org/ for more information.
PSAT/NMSQT: Score information is shared with the cosponsor of this test, National Merit Scholarship Corporation, to select possible scholarship recipients.
PSAT 8/9: If you agree to receive information, College Board may help you connect with eligible educational access programs. Educational access programs may inform you of certain opportunities, such as extracurricular activities, outreach programs, and financial aid.
Other Instances: We may also disclose your personally identifiable information as required by law, for example, to comply with a subpoena or other legal process, when we believe in good faith that it’s necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Access to Your Information and Data Retention
College Board will give you information about whether we have, or process on behalf of a third party, any of your personally identifiable information. To request this information contact us at [email protected].
Customer Service Contact Information:
250 Vesey Street
New York, NY 10281
Phone: (844) 849-3551
You can also access, correct, or ask questions about your personally identifiable information by logging in to your account or contacting us at [email protected].
We’ll respond to these requests within a reasonable timeframe and as required by applicable law.
We may retain your information for as long as your account is active or as needed for legitimate educational purposes, to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
You can ask us to disable your College Board account. If College Board disables your account, you won’t be able to access your account or any associated scores, send your scores, or see information related to any other activity. Once your account has been disabled, it cannot be restored.
EU and Brazil residents—see our EU and Brazil Privacy Notice here and below for additional information about your rights.
Communications and Marketing
Notice of Your California Privacy Rights
We send you two types of emails: transactional emails and optional commercial marketing emails.
- Transactional emails relate directly to your participation in a College Board product or service, or an action you took on our site, for example, confirmation of an online store purchase, an SAT admission ticket, and username and password reminders.
- Optional commercial marketing emails and texts tell users about College Board products, services, newsletters, alerts, events, and surveys. When you create a College Board account, you’re given the option to receive marketing communications from us. Users can opt in to get these emails or texts and can change their communication preferences at any time. Your contact information and high school location are used to communicate with you. To unsubscribe from commercial emails:
- Click the Unsubscribe link at the bottom of any College Board email
- Manage your email subscriptions through your College Board account
- Contact Customer Service at about.collegeboard.org/contact-us
- Write to:
250 Vesey Street
New York, NY 10281
Attention: User Account Manager
College Board SMS Terms and Conditions
If you provide your mobile number during online account creation, we may send you limited transactional messages related to College Board services you’ve registered for. With your consent we’ll also send you reminders for test dates, deadlines, and scores, direct you to free college planning resources, invite you to participate in surveys, or tell you about new offerings. You can opt out at any time.
Students: Text STUDENTJOIN to 70801 to join College Board Alerts. Approx. 6 msgs/mo. Reply HELP for help, STOP to cancel. Msg & Data Rates May Apply. To stop receiving SMS messages from College Board Alerts, text STOP to 70801.You’ll get one final text confirming you’ve been unsubscribed in our system. You won’t get any other text messages unless you reactivate your subscription, which you can do by texting STUDENTJOIN. For additional help, text HELP to 70801 or contact [email protected].
Parents: Text PARENTJOIN to 70801 to join College Board Alerts. Approx. 4 msgs/mo. Reply HELP for help, STOP to cancel. Msg & Data Rates May Apply. To stop receiving SMS messages from College Board Alerts, text STOP to 70801. You’ll get one final text confirming you’ve been unsubscribed in our system. You won’t get any other text messages unless you reactivate your subscription, which you can do by texting PARENTJOIN. For additional help, text HELP to 70801 or contact [email protected].
K–12 and Higher Education Professionals: Text JOIN to 26747 to join College Board Alerts. Approx. 6 msgs/mo. Reply HELP for help, STOP to cancel. Msg & Data Rates May Apply. To stop receiving SMS messages from College Board Alerts, text STOP to 26747. You’ll get one final text confirming you’ve been unsubscribed in our system. You won’t get any other text messages unless you reactivate your subscription, which you can do by texting JOIN. For additional help, text HELP to 26747 or contact [email protected].
Communications from Organizations Participating in Student Search Service
When you choose to start a conversation with colleges and scholarship organizations through the voluntary Student Search Service, you may receive communications from these programs by email and regular mail. The frequency and mode of communication are determined by each organization, and every communication they send is required to contain instructions for unsubscribing. You can unsubscribe from the Student Search Service program in your privacy settings at my.collegeboard.org/profile/privacy, by contacting us at 866-825-8051, by email at [email protected], or by writing to:
11955 Democracy Drive
Reston, VA 20190
Attention: Student Search Service
California Residents—Your Privacy Rights: California law (California Civil Code Section 1798.83) permits residents of California to opt out of College Board disclosure of personally identifiable information to third parties for marketing purposes at any time. College Board will not disclose your personally identifiable information to third parties for marketing without giving you notice and getting your consent. Please note—this opt-out doesn’t prohibit disclosures for nonmarketing purposes. You can opt out for free by contacting Customer Service or writing to:
11955 Democracy Drive
Reston, VA 20190
Attention: Student Search Service
Cookies and Do Not Track Signals
Like most websites, ours gathers certain information automatically. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.
Cookies and other technologies such as: beacons, pixels, Flash objects, tags, and scripts are used by College Board analytics in analyzing trends, administering the site, tracking users’ movements around the site, and to gather demographic information about our user base. We may collect analytics data, or use third-party analytics tools such as Google Analytics, to help us measure traffic and usage trends for the sites and understand more about the demographics of our users. You can learn more about Google’s practices at Google Policies, and view its currently available opt-out options at Google Tools.
Flash Cookies: We may use Flash cookies (also known as local shared objects) and similar technologies to personalize and enhance your online experience. A Flash cookie is a small data file placed on a computer using Adobe Flash technology. The Adobe Flash Player application allows rapid development of dynamic content, such as video clips and animation. We use Flash cookies to personalize and enhance your online experience and deliver content for Flash players. We may also use Flash cookies for security purposes, to gather certain website metrics, and to help remember settings and preferences. Flash cookies are managed through a different interface than your web browser’s. To manage Flash cookies, please visit the Adobe website. If you disable Flash cookies or other similar technologies, you may not have access to certain content and features on our website.
Cookie Controls: Most web browsers provide controls that let you block or delete cookies. Generally, you can go to your browser’s Help section and see instructions for blocking or deleting cookies. However, certain features College Board uses on its site depend on cookies. If you turn off your cookie settings you can still use our site, but your ability to use some features or areas of our site may be limited.
Adobe Device Co-op: The College Board participates in the Adobe Experience Cloud Device Co-op to better understand how you use our website across various devices. College Board does not leverage this information for marketing campaigns.
California Do Not Track Disclosure
Some browsers may be able to send a do not track signal to websites. The College Board site does not respond to do not track signals or similar mechanisms and requests. If you block cookies through your browser, you’ll block cookies as noted above.
Third Parties and Online Advertising: We do not display any advertising on our site. If you sign up to receive information about College Board programs, we use third parties, such as Facebook, to provide information about our educational products. Only hashed, nonidentifiable information is provided to these third parties. You can opt out of these communications in your account settings page at my.collegeboard.org/profile by clicking on Subscriptions.
For more information about interest-based advertising and how you can opt out from some of it, visit the NAI Consumer Opt Out page or the Digital Advertising Alliance Your Ad Choices site. You can also manage certain advertising cookies by visiting the EU-based Your Online Choices and the Digital Advertising Alliance of Canada site. You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt out of interest-based ads” (Android). You may also be able to opt out of some, but not all, interest-based ads served by mobile ad networks by visiting Your Ad App Choices. Please note that opting out of receiving interest-based advertising through NAI’s and DAA’s online resources will only opt out a user from receiving interest-based ads on that specific browser or device, but they may still receive interest-based ads on their other devices. You must opt out on each browser or device you use.
YouTube: We use the YouTube service to display videos related to college planning and opportunities. YouTube uses tracking technologies, which may be present in the videos embedded on YouTube, which may collect information from your browser when you view the video, including device identifiers and/or cookie IDs. This information is collected directly and automatically by YouTube and its partners; College Board does not participate in these data transmissions. College Board does not provide any personally identifiable information, such as usernames, to YouTube. You can learn more about Google’s practices and control your settings on the service at YouTube policies.
Because no data transmission over the internet can be guaranteed 100% secure, we can’t guarantee the security of information you transmit to us. We follow industry-recognized security practices and standards to protect the personally identifiable information submitted to us, both during transmission and once it’s received. College Board has ISO 27001 and SOC-2 certifications and is certified by third-party auditors annually to help us proactively manage risks and controls. If you have any questions about the security of your personally identifiable information, email us at [email protected].
Site Administration Services
To give you additional resources and information, we may include third-party links to access organizations, scholarship organizations, career information, test preparation, and site administration on our site. These linked sites have separate and independent privacy policies that you should read. We have no responsibility or liability for the content and activities of these linked sites, but we want to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link doesn’t work).
Children Under 13
We do not knowingly collect personally identifiable information online from children under 13. If you know of a child giving us this type of information online, please email us at [email protected] or contact Customer Service to have the account deactivated.
EU and Brazil Privacy Notice
This supplemental privacy notice gives European Union (EU) and Brazilian residents additional information required by local law. These provisions, together with the statements in the College Board privacy notices, explain our practices for processing EU and Brazilian residents’ personal data.
Cookies: Visitors to our site from the EU and Brazil can opt out of cookies for nonessential website purposes when they first access our site. When you visit our website and with your consent, we place cookies on your computer. Please see the sections above regarding cookies and similar technologies.
This EU and Brazil Privacy Notice explains why we collect your personally identifiable information and how we process it. When necessary, we collect and process your information per the lawful bases described below:
- To fulfill a contract with you, for instance to provide a College Board test or a test offered by another company on behalf of College Board.
- We may provide personally identifiable information to our subcontractors (processors) and other trusted businesses or persons to process it for us, based on our written instructions and in compliance with our Privacy Statement and any other appropriate confidentiality and security measures. For example, we use service providers to help process and score our tests.
- To process a payment, to create an account on our website, and for website management.
We may also process your personally identifiable information with your consent to send you marketing email communications, enroll you in Student Search Service, or send your scores to your designated recipients.
We may also process your personally identifiable information for the purposes of our legitimate interests, if processing it doesn’t outweigh your rights and freedoms. We may process your personal information as needed to:
- Protect you, us, or others from threats (such as test security, security threats, or test fraud)
- Improve College Board tests and support College Board research initiatives
- Enable or administer our business, such as for quality control, consolidated reporting, and customer service
- Manage corporate transactions, such as mergers or acquisitions
- Understand and improve our business, improve test integrity, and for research purposes
We may also process your personally identifiable information to comply with applicable laws.
Automated Decision Making and Profiling: College Board may use automated processes in connection with scoring tests and for similar purposes, as needed to provide the test services you have requested, and for fraud prevention related to test security. All of these decisions are subject to human review. We will not make automated decisions about you that may significantly affect you, unless (a) the decision is necessary as part of a contract we have with you, (b) we have your explicit consent, or (c) we’re required by law to use the technology. You can learn more about test scoring by reading the information posted on our website about each of our tests. You can learn more about test security by reading the information posted on our website.
In some cases, we use certain elements of personal data for College Board research. For example, we may consider how certain types of test takers (such as nonnative English speakers) respond to specific test questions. Our research initiatives reflect our commitment to fairness and equity in testing, helping to ensure that our tests are accessible and free from bias. They also aim to improve teaching, learning, and assessment. Our research results do not contain any identifiable data and aren’t used to target or profile individuals. Visit research.collegeboard.org to learn more.
Your Rights: As stated in this EU and Brazil Privacy Notice, you always have the right to object to our marketing communications. To opt out of emails, click the Unsubscribe link at the bottom of any email we send you. And see the sections above related to communications and marketing for information about your choices and opting out.
College Board also respects your right to access, correct, and request erasure or restriction of your personally identifiable information as required by law. This means:
- You have a right to know if College Board maintains your personally identifiable information. If we do, we’ll give you a copy (subject to the rights of others). If your information is incorrect or incomplete, you have the right to ask us to update it.
- You have the right to object to our processing of your personally identifiable information.
You may also ask us to delete or restrict your personally identifiable information, including a copy of your information related to your right to data portability.
To exercise these rights, please contact us via email at [email protected] or write to us at the U.S. address below, and our Customer Service team will assist you (we may need to verify your identity before we can process your request). Our ability to delete personal information will be limited when we’re required to retain records, as in connection with score reports and test security processes.
If you believe we have processed your personally identifiable information in violation of applicable law, you can file a complaint with the College Board Chief Privacy Officer or a supervisory authority by emailing [email protected].
We’ll retain your personally identifiable information for as long as the information is needed for the purposes detailed above and for any additional period that may be required or permitted by law. You may request that we delete your personally identifiable information by emailing us at [email protected]. Unless we’re required by law to retain your information or have a legitimate interest in retaining it, we’ll delete it within 30 days of your request. If you ask us to delete your data, you won’t be able to access any College Board account or test scores, or send test scores to any colleges, universities, or any other third parties.
College Board, its website, and its website servers are located and operated in the United States, requiring your information to be transferred from your location to the United States, which may not provide the same level of protection for your personally identifiable information as your home country. The information may be available to the United States government or its agencies under a lawful order in the United States. When you give information to College Board through this website for any reason, including for any of the services we offer, you acknowledge a cross-border transfer of that information to the United States. In addition, College Board works with a trusted third-party service provider, Alorica, to provide customer service with contact centers in the United State and the Philippines. If you do not agree to this international transfer of data, you shouldn’t use the website and the services it offers. If you choose to revoke your consent to such transfer, and this is the lawful basis for the processing, we may cease processing your information. Depending on the service you’re using the website for, it may impact your ability to apply or be accepted to a U.S. college or university. EU and Brazil residents—please read the EU and Brazil Privacy Notice above.
Supplemental Program-Specific Materials and Resources
Some College Board programs have supplemental materials and resources that provide additional information related to College Board policies and procedures regarding privacy. To read the privacy statements and testing policies for a specific test, please also read the applicable Program-Specific Privacy Policies.
Changes to Our Privacy Statement
Sometimes we update this Privacy Statement, so visit this page periodically to review it for changes. Policy changes will apply only to information collected after the date of the change.
Terms and Conditions
Please also visit our terms and conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
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