Access to Your Information and Data Retention

College Board will give you information about whether we have, or process on behalf of a third party, any of your personally identifiable information. You can also access, correct, or ask questions about your personally identifiable information. To make these requests, please complete the Your Privacy Choices webform, email us at [email protected], or contact Customer Service. We’ll respond to these requests within a reasonable timeframe and as required by applicable law.

Customer Service Contact Information:

College Board
250 Vesey Street
New York, NY 10281
Phone: (844) 849-3551

If you have a College Board account, you may access and correct your information by logging in to your account at

We may retain your information as needed for legitimate educational purposes, to provide services to you or your educational institution, comply with our legal obligations, resolve disputes, and enforce our agreements. College Board uses secure methods to delete or destroy personally identifiable information.

You can ask us to disable your College Board account. If College Board disables your account, you won’t be able to access your account or any associated scores, send your scores, or see information related to any other account activity. You’ll also be unsubscribed from our marketing communications and Student Search Service™, if applicable. Once your account has been disabled, it cannot be restored.

Colorado residents—see our Colorado Supplemental Privacy Notice for additional information about your rights. EU and Brazil residents—see our EU and Brazil Privacy Notice for additional information about your rights.